At Mazuapp, we are deeply committed to protecting the personal data of our users. This Privacy Policy explains our practices regarding the collection, processing, and storage of data while using our platform.
1. Data Collected
The following personal data may be collected when using our platform:
- Identity information: First name, last name, title
- Contact information: Email address, phone number, company address
- Account information: Username, encrypted password
- Payment information: Billing address, payment confirmation references (card details are securely processed by iyzico)
- Usage data: Session durations, pages accessed, transaction logs
- Technical data: IP address, browser type, operating system
2. Purpose of Data Use
- Provision and improvement of services
- User account management and authentication
- Processing of subscription and payment transactions
- Customer support and technical assistance
- Compliance with legal obligations
- Security and fraud prevention
3. Data Sharing
Your personal data will not be shared with third parties without your explicit consent. Limited sharing may occur in the following circumstances:
- Payment infrastructure: iyzico Odeme Hizmetleri A.S. (PCI DSS compliant)
- Cloud infrastructure: Hosting providers with signed data processing agreements
- Legal obligation: Requests from competent public authorities
4. Data Security
Industry-standard security measures are applied to protect your data, including SSL/TLS encryption, secure data centers, and access controls.
5. User Rights (GDPR / KVKK)
- Right to know whether personal data is being processed
- Right to request information about processing
- Right to rectification or erasure
- Right to restriction of processing
- Right to data portability
For requests: support@mazuapp.com
6. Cookies
Our platform uses cookies for session management and improving user experience. You can manage your cookie preferences through your browser settings.